Privacy Policy

Privacy Policy for https://portable-bathroom-price.ecojohns.com

Introduction

Welcome to the online platform of Portable Bathroom Price, a service dedicated to providing valuable insights and solutions related to portable bathrooms. We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy serves as a comprehensive guide to our practices regarding data collection, usage, and security.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website located at https://portable-bathroom-price.ecojohns.com.
  2. Any mobile applications or software developed by us and made available for download.
  3. Services offered through our platform, such as subscription services, product recommendations, and community forums.
  4. Interactions between users and our support team via email, phone, or text messages.

Please note that this policy does not extend to external websites, applications, or services that you may access through links on our site. These third-party platforms have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

When you engage with us in the following ways:

  1. As an authorized user: If you create an account on our platform, we process your account information, including your username, email address, and password.
  2. Visiting our websites: We track your interaction with our website content using analytics tools to improve user experience.
  3. Communicating with us: Whether through newsletters, emails, phone calls, or SMS, we record the communication details and contents for customer service purposes.
  4. Making purchases: When you buy products from us, we collect payment information, financial records, and purchase history.
  5. Using our mobile apps: Our applications may request access to your device’s unique identifiers and location data to enhance functionality.
  6. Providing feedback: Your insights and opinions are valuable to us, and we may collect this information through surveys or direct communication.
  7. Engaging on social media: If you interact with us via social media platforms, we may receive your public profile information and any data you choose to share.
  8. Browsing products: We log the products you view and interact with for internal analytics and personalized recommendations.

Personal Data Collection

We collect several types of personal data, including:

  1. Account Information: This includes usernames, email addresses, passwords (encrypted), and profile details.
  2. Payment Information: Credit or debit card numbers, expiration dates, and billing addresses are securely stored for transaction processing.
  3. Financial Information: We may collect bank account details for direct payments or financial transactions.
  4. Purchase Information: Details of products purchased, quantities, prices, and delivery information.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information for user experience optimization.
  6. Location Data: Geographic coordinates when you use our location-based services or provide consent.
  7. Feedback and Reviews: Your comments, ratings, and suggestions to improve our services.
  8. Social Media Information: Publicly accessible data from social media platforms when you interact with us on these sites.
  9. Product Interest: Information about products you show interest in, including viewing history and added items.

Cookies

We employ cookies and similar technologies to enhance your experience on our platform:

  1. Strictly Necessary Cookies: These are essential for navigating our website and using its features. They enable basic functions like login and language preferences.
  2. Preference Cookies: We use these cookies to store user settings, such as preferred language, layout, and content customization.
  3. Analytics Cookies: These track your interaction with our site, providing insights into user behavior for improved services.
  4. Marketing/Advertising Cookies: Used by third-party advertisers to deliver targeted ads based on browsing history. Users can manage these through our Cookie Manager.

Retention and Deletion

We retain personal data only for as long as necessary for the fulfillment of legitimate business purposes or as required by law:

  1. Account Data: Retained until your account is inactive for an extended period (typically 2 years).
  2. Transaction Records: Financial and purchase data may be kept for tax, accounting, or fraud prevention purposes (up to 7 years).
  3. Customer Support: Communication logs are preserved to improve our support services (up to 5 years).
  4. Analytics Data: Aggregated analytics information is periodically deleted to ensure privacy (annually).
  5. Marketing Preferences: User preferences regarding communications are respected and retained until you opt out or for a period of 2 years, whichever is shorter.

Security Measures

We implement robust security protocols to protect your data:

  1. Encryption: We utilize encryption for data at rest and in transit to safeguard sensitive information.
  2. Secure Processing: Our payment processors comply with industry standards like PCI DSS to secure financial transactions.
  3. Access Controls: Strict access controls are in place, limiting data access to authorized personnel only.
  4. Regular Audits: Regular security audits and penetration testing ensure the integrity of our systems.
  5. Secure Third-Party Services: We engage secure third-party service providers for specific tasks, ensuring they adhere to strict privacy standards.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under 18 years of age. Our services are designed for a general audience, and we encourage parents to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: Request access to the data we hold about you.
  2. Rectification: Ask us to correct inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): In some cases, you can request the deletion of your data.
  4. Restriction: Limit our processing of your data under certain circumstances.
  5. Portability: Receive a copy of your data in a structured format for use with another service provider.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: You have the right to take legal action if we discriminate against you for exercising your data rights.
  8. Data Portability (in some jurisdictions): The ability to transfer your personal data from one service provider to another securely and efficiently.

To exercise any of these rights, please contact our privacy team at your earliest convenience. We will respond to legitimate requests within a reasonable timeframe.

Changes to Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy regularly for any changes.

Contact Information

For any questions, concerns, or requests related to data privacy:

  • Email: [email protected]
  • Postal Address: Portable Bathroom Price, Privacy Team, [Street Address], [City, State, Zip Code]